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Tikona Digital Networks

Tikona Internet Service — Tikona is sending bills after raising a request for disconnection

Address:560044
Website:tikona internet service provider

Hi, I have raised a request for disconnection, and customer care gave me the complain reg numbers its .[protected] in May 2015 and they told it will get disconnected with 24 hours. I have not used the internet service, and i have disconnected the cable and before raising a complain for disconnection . even now im getting bill for payment . and call from customer car for to pay the bill.. how and why should i pay if i have not used the service at all ?/this is bad service i ever faced.. please look into this matter. thanks
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Comments

Hi,
I am also one of the sufferer from tikona.
We have also paid two months bill and installation charges. but we have not used atleast for 1 month properly and got it disconnected. They have collected the equipment also, but theyu still keep sending bills, and guess what, they have sent a legal notice asking for more payment.
Reply
Dear Anand,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKNV1874 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Reply
Dear Anand,

This is a gentle reminder to follow-up on your concern listed on Nov 17, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNV1874 in the subject line.

Regards,
Tikona Care
Reply
Dear Anand,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
Reply

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