[Resolved]  Tikona — Internet services

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:www.tikona.in

Few days ago i have taken an internet connection from TIKONA. They charged for 3 months in advance and neither giving the services not even refunding. I have been tired of calling to customer care. They only says my problem is resolved in next 24 hours but its been more than a week nothing has resolved.. Now they are not picking my call and just disconnect...
please take a harsh action against these guys. i have also mailed them several times but they didn't reply.. i want my refund... please do something..
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Dear Shivam,

Greetings from Tikona.

Please be assured that your concern listed May 12, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Chowdhary,

Greetings from Tikona.

With regards to your concern, we confirm that your disconnection request is in process

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards
Tikona care

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