[Resolved] Tikona Internet Services — worst internet connection with worst support | |||
Hello Everyone, Never opt for the Internet services from TIKONA as when you need the new connection you will get hundred's of call for the activation but once you plan to disconnect the service their won't be any follow up from any of the support number .I have been trying to disconnect the service from the month of October 2013, even tried to reach them on their toll free no:[protected],[protected],[protected] the response after selecting the options is I will get a call back after 48 hours but i have never got it.When i requested the collection agent collection agent to please put a request for the disconnection of the Service he always say we can't take the request you have to call on the toll free no. as only they can take the cancellation request and just because of this I was not paying the rental from the month of November 2013 and in the month of February 2014 I am receiving the fake call threatening me and claiming that he is a Government advocate from Delhi District Court and asking me to appear before the Court for legal proceeding in Delhi .Trying to avoid any kind of legal consequence's I again cleared my pending as mentioned on their website and again tried to reach them on the same above numbers for the disconnection but as usual their is no response from their side and according to my experience no one in this World gets a call back from their side If any once want to check it please try to reach them on the same numbers. Was this information helpful? | |||
Complaint marked as Resolved
As per my complain the issue is resolved.Thank's to the consumer complaints team as well the Tikona team for resolving the issue . | |||
9 Comments | |||
Comments
above comment is from Bangalore, mathikere
Dear Neha,
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR0124 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR0124 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
I have mailed the details.
Please confirm once the connection is disconnected and the billing is stooped so that i could withdraw this post.
Dear Subscriber,
Greetings from Tikona.
With regards to our conversation on March 7, 2014, we confirm that CPE recovery and full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to our conversation on March 7, 2014, we confirm that CPE recovery and full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Well it's 24th march still I haven't got any solution.
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Tikona Internet Services — internet speed not up to date
I have taken internet connection of tikona. But its not working the connectiopn was sold to us by a person named laxman from tikona pune. So kindly request all the citizens not to take tikona connections