[Resolved] Tikona — Internet speeds worst

Rohit sny

from Delhi, Delhi

Address:	New Delhi, Delhi, 110026
Website:	tikona broadband

User id:- [protected]

i have been using tikona for almost 1 year and it has been my worst experience. this #### is not working any more. my daily routine is to come from office and start trying to connect the internet and after trying for almost 3 4 hours when it gets connect the speeds sucks. so take it as my warning or request whatever u feel. make it work, fix it soon or i ill drop your connection and wont pay the bill, what is balanced. i m tired now, to call at your customer care again and again and wasting lots of money and time. u have harashed me mentaly. there are many tensions in a persons life and adding to dat one is your internet problem..
i dont know anything fix it aor arrange me a new connection i need it asap, or dont expect any bill payment

see the attachment...

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Jul 29, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care.

Verified Support

Jun 25, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.

Currently you are able to access uninterrupted services and no issue is observed in the backend.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care