[Resolved]  Tikona — Irresponsible representative

Address:Chennai, Tamil Nadu, 600118

I had register for new connection with tikona, followed by that got a message from a representative to send my address. I sent out detailed address and also called the person to inform on same. After that no response from that representative. Again after 3 days followed up on call to the same representative and asking for installation status but that guy responded in lethargic way “I am busy so will do this after two day”. Again after 2 days called him, at this time he told that he has not received the address and so asked to send again. Again no response on this, finally after 10 days in total called him sixth time, this time he says he is busy with billing and not able to make it. Then I started asking why you want me to call on this again and again its irritating, for this he replied that “Go for another service provider”. So people beware of tikona especially north chennai go for it if you really have lump sum of time to pass off or else you will get irritated badly Representative Name: Mohan Contact No: [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Vijay,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU2985 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Vijay,

This is a gentle reminder to follow-up on your concern listed on Jan 09, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU2985 in the subject line.

Regards,
Tikona Care
Dear Vijay,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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