[Resolved]  Tikona — Is doing fraud with us and charged more money as penalty.

Address:

Pune, Maharashtra

I had tikona broadband network and i changed my address.
On new address there was no network of tikona so tikona executive collected modem and provided receipt for the same and said he will terminate the connection.
But after more than two weeks, connection was not closed, so i called in customer care and logged request to terminate the connection.
Tikona terminated my connection on 15th june and i have asked tikona to provide me full and final settlement.
But tikona has mailed me and told me that due to no submission of modem, 1500 rs penalty charges will be levied.
I mailed tikona many times to inform them that i have submitted modem and also attached scan copy with mail. Each time their reply was standard that full and final settlement with penalty charges.
After some days one guy who was calling himself as lawyer for tikona had given me a call on my mobile and asked us to pay full amount which was more than full and final settlement to tikona and told us that if you dont pay amount in one hour legal charges will be applied against you.
So due to fear of legal charges for time being i have paid 2990 rs to tikona account.
I want to register complaint against that man who called me on my mobile and to tikona to refund me the extra amount that i have paid due to that call.
Mobile number of man who called me is [protected]