Tikona — Lease internet connection

Address:	600049
Website:	www.tikona.in

Person approached to us to provide the lease internet connection with speed 1 MB/S, we are all agreed. They asked 10, 000 INR as non refundable amount and 11, 000 as advance which can be adjusted on monthly payment. we have given as 2 Chq, since initial 10, 000 was given on 8th FEB itself, The person visited the office named Bala promised connection will be up in 7 days and he said he will try to make it happen in 4 days, These all happened on 9th FEB.

From next week, i am trying to follow them up, when ever i call nobody is giving proper response, then Bala is saying some nonsense like the order was taken in some other name Ranjitha instead of his name, so that we want to follow her.

then, I started to call her she never pick up, if she pick up the call, she will tell i will inform in 30 mins, but no answer will come

I made a tons of calls, my call gets redirected but never get an answer. It is been 1 month, no action has taken.

my communication was to 5 persons, Bala, Ranjitha, other 3 mens not sure their name.

if they can't provide service i am ok get refund, please help us