Tikona — Legal action threat calls from tikona

Address:560068
Website:www.tikona.in

I had taken taken connection by paying 3 months advance, but due to internet connectivity and poor service, i had requested for disconnecting the service of after a month o[censored]sage. My request wasn't processed and bills were generated every month. Even after calling them and requesting to stop unnecessary bills generation, no action was taken against this.
4 days back got a call from mobile no: threatening me to pay the bill or face the legal action. No reply from customer service also after several requests.
Request No: 1-[protected], 1-[protected].
Details of connection are as below:
User ID: [protected]
Connection taken on: 02-Aug-2015
Disconnection request made: 09-Sept-2015
Amount paid: 3021/- Rs.
But till March 2016 bills has been generated and they are trying to cheat people by making legal threat calls.
Tikona has to return me back remaining amount from my advance amount.
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Tikona Digital Networks customer support has been notified about the posted complaint.
Mar 29, 2016
Updated by gvmsraju
Threat calls were received from following numbers: +91 [protected], + 91 [protected].
Apr 04, 2016
Updated by gvmsraju
How long do you expect us wait for your resolution. None of my concerns are addressed from last 10 days.
Request No: 1-[protected], 1-[protected].
Complaint comments 

Comments

Dear Raju,

Greetings from Tikona.

Please be assured that your concern listed Mar 29, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Tikona,

How long do you expect us wait for your resolution. None of my concerns are addressed from last 10 days.
Request No: 1-[protected], 1-[protected].

Regards,
Madhusudan Raju

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