[Resolved] Tikona — legal notice mail sent to pay bill amount for non service | |
I had got the tikona connection for a year or so in which i had registered complains for internet issues for a number of times. Before my next month's bill i called the tikona care and asked them to disconnect the connection. I got a call from them that your connection will be disconnected but still you can use internet for next 7 days for free cost in case you would like to change your mind. We used it for 2days after which we didn't used it. But next month they sent us the bill amount of rs 200 again for internet which we hadn't used. I don't knw why. After that i got a lots and lots of calls from them for bill payment. I talked to them but they would cut my call in between. Now they have sent me a legal mail that you need to pay rs 680 for bill and rs1500 for modem (For which i already had paid security fee). I don't know what to about this harresment. It's not about money but the way they are torturing people. I will suggest that never use tikona internet never. It's a scam. I really urge that this company should be closed. Please provide solution for my problem. Thanks! Was this information helpful? | |
Mar 21, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Feb 03, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have checked and found that your account has been terminated as per your request. Post devices recovered from your premises, full and final settlement amount will be concluded. Regards, Tikona Care. Verified Support Feb 15, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded, we request you to make payment of Rs 650.10/- at the earliest. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |
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