[Resolved]  Tikona — lies and fraudulent of tikona broadband service

Address:Ghaziabad, Uttar Pradesh, 201002
Website:tikona.in

I opted for tikona broadband service in march, 2018 but it could not provide me the connectivity till april, 2018. So, i was bound to get it disconnected. The sales persons misguided us at the beginning by promising various schemes and plans. But after taking the services, the customer care told us that they don't provide services in ghaziabad. It is like making fool of others to earn money. We have paid for what we could not even make use of

I had requested to uninstall the router 5 months back on 14 april, 2018. Inspite of several reminders, they could not get it uninstalled. I don't hope for the refund but if i get it then i would be grateful. I just want to get the router uninstalled in order to get my new broadband service.

I must say that tikona doesn't care for their customer's time and money. I am fed up of their unprofessional attitude towards their customer and cannot have more patience to wait for the problem to get resolved. Therefore, i request your good self to get it resolved as soon as possible.

I'm providing their contact details below:
Tikona phone: [protected]
Customer care: [protected]@tikona.in

Thanks and regards,
Abhijit kar
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Oct 25, 2018
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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