Tikona — Lodging of fake demand notice and harassment

Address: Bangalore

I think TIKONA is the biggest "digital scam" in this country. I have opted for a pre-paid connection, I paid full amount and got TIKONA subsription on october 2019. Now, just after a week, the connection became worst. I called customer Care executive several times, i asked and called the agent several times, no, for no use. I paid extra amount as the agent promised that he is going to give direct ethernet cable and a battery to the main router so that I can use internet even when there is no electricity, but no, that never happened.

Now, after asking multiple times for disconnection, I paid again 3000 rs on May 15, which renewed my services for 3 months( till august 15). I left my place on 30th june and the rest of the days there was no usage of internet( waste of my money)
Now, this scam company is asking me to pay again rs 3000, and as they are saying, it is a "prepaid-postpaid connection". Calling multiple times to tikona care and writing several emails did not help.

Today, they sent me a legal notice kind of thing( way to cheat), that I need to pay immediately. I emailed and tried to call again. I swear, if I get one more call or an email as such, I am going to lodge an FIR and raise a court complaint under IPC Section 421. Its enough of harassment, even they sent 3-4 people at my place to threaten me and to pay the amount even though i had requested disconnection and multiple grivences, is this the way you run your business in a democratic country? You send me a legal notice( fake)??? Be ready for a hefty compensation. Thank you

Abhik Chaudhury
Was this information helpful?
No (0)
Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
 
1 Comment

Comments

I had faced the exact same issue. They called me saying a legal case will be filed if i didnt pay an "outstanding amount" of 1160 Rs. I had vacated the apartment in June and wasnt even using the internet. In fact the router was disconnected. So how did they even generate a bill???

I have been asking for compensation and a means to complain as well because now they have generated a new bill of 1255Rs. I dont even live in that city anymore!!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5785
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information