[Resolved]  Tikona — Mental Harassment and threatening by Tikona and its so called lawyers

Address:	Bangalore, Karnataka
Website:	www.tikona.in

I had taken one broadband connection from Tikona and was using for two years. Since December 2014 and January 2015, their service deteriorated and I decided not to avail the same. I wrote a mail to their customer care at [protected]@tikona.in on 12th Feb 2015, where I had requested them to terminate my connection and also told to let me know the outstanding amount till Feb 16th, 2015, which I subsequently cleared off. But Tikona did not terminate my connection and they kept on generating the bill. It is a scheme by them to loot the client although he/she does not want to use their services. After refusing their regular call where they wanted me to continue with their services, finally I got fed up and on May 1st I sent them another mail clearly saying I am not interested in availing their services. Also they kept on sending me the mail about the outstanding amount which I was not owing to them. For the last one month I am getting call from a mobile no [protected] of Mr. Rahul Chaudhary and from [protected], where he is threatening me to file a civil case in Delhi on behalf of Tikona Broadband services, if I do not pay the due amount. It is mental harassment for me and I am getting mentally disturbed by their behaviour. I think Tikona has hired some goons which keep on threatening the customer, as in the past bank used to hire goons to recover credit card, loans dues. This practice should be banned. I request you to initiate some proper action against Tikona. Also I should be monetarily compensated for the mental harassment they made me to undergo.