[Resolved] Tikona — Mental Harassment and Threatening calls

rajattaxali

from Gurgaon, Haryana

Address:

Pune, Maharashtra

Hello! All, I would like to highlight this issue prevalent with this company (Tikona Digital Networks Pvt. Ltd.). I have been getting threatening calls from [protected]. This woman tells me that she is from Narendra Kalra's Office who apparently is an Advocate at the Delhi Tis Hazari Court and told me that i have 30 mins or else a Court case will be filed against me and my CIBIL score will be hampered with. I told her that this is a 4 year old thing and i have been requesting the sales guys whom i had taken the connection from to disconnect the connection. But this never happened. I told the woman(Narendra Kalra's Office) that why hasnt tikona called me and only now after 4 years you are calling me? There was no answer and instead started telling me that tikona will not make contact with you and you also cannot make contact with them!? But after a lot of convincing she(Narendra Kalra's Office) said that i will make you speak to Tikona and after being on hold for 3-5 Mins Some other lady by the name of Rekha Bhardwaj(Tikona) was put on the line, She(Tikona) is the Rudest person that i have spoken to & said that the case is being filed etc(IN THE RUDEST OF WAYS), and she(Tikona) hung up. i told the lady(Narendra Kalra's Office) that this is the worst thing and i will take it up in the consumer court against Tikona and Narendra kalra. She started threatening me by saying "you dont know who Narendra kalra is and what he can do" and She hung up the phone. I had sent emails to their customer care team about the illogical bill that they generated but there was no action from there side. I had told them for plan changes but noting happened. Ultimately i had to tell the sales guy to disconnect and to my dismay it wasnt done. I would urge this forums support 1) To First blacklist such pathetic companies who charge you but do not provide the service 2) Secondly if there are other members who have experienced such incidents, we can all go up against this pathetic company and seek Redressal in the consumer court. My consumer ID: [protected]. Thanks Rajat Taxali

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Aug 14, 2020

Complaint marked as Resolved

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Comments

mohsin pankhaniya(memon)

from Bengaluru, Karnataka

rajattaxali

from Gurgaon, Haryana

Hi Tikona,

I haven't received any response from Your side, today is the 1st of September and the acknowledgement is of Aug 5. I think i should'nt say anything else about your service..

Its more than 25 Days and you guys are still looking into the compliant.

Today i got a call from[protected] again saying that we are giving summons.

Can you resolve this issue at the earliest or else i will be forced to take you to the Consumer court for Harassment.

thanks

ameyut9

from Pune, Maharashtra

Hello All,

I had a connection of tikona and my User id was [protected] have being using this service for 4 years and took 599 unlimited plan. After using there service after 2 months, the service was pathetic.From that time i asked them to disconnect the service but the use to turn upto me and use the replace the router which was used already used by someone else after looking at the condition and the same connection problem used to start again after 2 to 3 days. They did not returned me my installation which they took 1000 rs from me which was not given after the service was disconnectted by me as all the wires and router where taken back..I had asked them to disconnect the service in January 2014 but they turn back in March and did it in the 31st Mar 2014 for which i have to pay 673 rs rent monthly for 2 months ( 1346 rs ) with no usage of the broadband has the service was not functionable and looted money from me.

Now all of a sudden Yesterday i.e., on 21st April 2014 from mobile no. [protected] got call from Lawyer named something from the chamber of Rk Gupta Delhi High Court and asking me to pay 2600 rs or else he will put up the case in Delhi court.A big Fraud Broadband

connection i have ever seen...

Today again that on 4th September that lady called me up and saying that they are giving summons.

What stupidity is going on.

Is the way to treat the people who disconnect from your service... ?????

Amey

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Amey,

Greetings from Tikona.

Please be assured that your concern listed Sept 4, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

boxwithme

from Varanasi, Uttar Pradesh

Dear All,

I am also getting these call from Tis Hazari Court saying a case has been filled against you by Tikona due to non - payment of due amount. In my case which is nothing. I have been calling and writing emails to Tikona customercare but getting no response from them.

I am attaching copy of Tikona customer care email where in they have clearly mentioned there is no due amount to be paid.

I would urge this forums support to help resolve my issue.

Regards,

Hukam Singh
[protected] ( Customer ID)

dinesh8000

from Delhi, Delhi

Hello! All,
I would like to highlight this issue prevalent with this company (Tikona
Digital Networks Pvt. Ltd.). I have been getting threatening calls from
mob no . [protected] .this man tells me that heis from Narendra Kalra's
Office who apparently is an Advocate at the Delhi Tis Hazari Court and
told me that i have 30 mins or else a Court case will be filed against
me and my CIBIL score will be hampered with.I had already request the company to disconnect my connection
But this never
happened.

I told the guy(Narendra Kalra's Office) that this is the worst thing
and i had no bill to pay and take it up in the consumer court against Tikona

I had already sent emails to their customer care team about the disconnection and for false bill
that they generated but there was no action from there side.

I would urge this forums support
1) To First blacklist such pathetic companies who charge you but do not
provide the service
2) Secondly if there are other members who have experienced such
incidents, we can all go up against this pathetic company and seek
Redressal in the consumer court.
My consumer ID:
[protected]

NagaChaitanya_443

from Hyderabad, Telangana

Hi Tikona,

Same is the case with me, i have call recordings of your customer care executive and the so called lawyers agents, if this is to be dealt in consumer court let's deal it that way.

When a disconnection request was raised before the bill generation date, how can someone login into the services.

What does disconnection of a service mean (you cannot block users to login from your end)and if a user has not paid the amount how can you guys collect the equipment.

Why do you need a customer care email id if you cannot respond to the mail shared.

Why do you need a customer care support if they provide irrelevant data.

It's not the matter of amount you are requesting to pay, but it's the matter of irrelevant information you guys are providing and harassing public(users) with unknown lawyers.

My Consumer ID:
[protected]

saurabh attri

from Mumbai, Maharashtra

I m also facing same issue they are calling from different numbers and ask formoney
I installed tikona network on 4th march 2017 due bad services I made a disconnection request