Tikona — Mental Harassment from Customer care and Lots of career growth losses

Address:Gurgaon, Haryana, 122001
Website:www.tikona.in

I have been using tikona broadband for around 4 months and I really had a very bad experience. After filling plenty of complains on their customer care there was no resolution to my problem due to which i was not able to attend many skype interviews which lead to stop my career growth. And today i got a call from someone called Anjana Sharma, numbers: [protected] and [protected]. and as per her she is going to file a legal complain against me for not paying the due amount. If i had asked for disconnection then why there was no disconnection done. In the period o[censored]sing tikona service I asked then plenty of time to disconnect the service but non of the executive turned up.
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Aditya,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKOC1849 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Aditya,

This is a gentle reminder to follow-up on your concern listed on Oct 13, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOC1849 in the subject line.

Regards,
Tikona Care
Dear Aditya,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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