Tikona — Mental Harassment from Customer care

Address:560037
Website:www.tikona.in

I disconnected my connection [protected] and I got a mail from tikona that my final bill amount is 453.74 on sept 2nd but I didn't check that mail. But today 10/10/2015 one guy called himself as a lawyer ([protected]) and telling me regarding legal notice and asking me to pay 2500/-. I called the customer care and they told what ever amount in the mail we sent you just pay then you wont get that call. I paid then again he called and asked me how much I paid. I told that 453.74 and I spoken to Customer care but he is not listening he is saying to come to delhi that he is filing a complaint. Now also I am customer for Tikona and these guys are just hopeless.
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Dear Chaitanya,

Greetings from Tikona.

Please be assured that your concern listed Oct 10, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Katakam,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated and the devices have been recovered from your premises.

Post full and final calculation, you are liable to pay outstanding amount of Rs. 100/- .

To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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