[Resolved] Tikona — Mental harassment to pay bill from tikona lawyer | |||||
I have raised below disconnection request to tikona customer care and nair On oct 13 2015 and the same confirmed in customer care call as well. Ticket ticket id: 1-[protected] Client id: [protected] I didn't get any mail or response from tikona care till date and i was clearly mentioned in below mail, i will not pay any extra amount after this disconnection request. Today, i got a call from +91-[protected] and said he gonna file for the due to un pay amount and it is not at all acceptable and he is giving mental pressure. Please take a necessary action to resolve this issue and need your justification how my mobile has exchanged to other people without my knowledge. If i will not get the proper response within two days, i will go to file a case against confidential details shared to others, extra money collected from customer and mental harassment. Please do the needful to resolve this issue Regards, Raja b — forwarded message — From: "raja babu" Date: oct 13, 2015 10:37 pm Subject: disconnection request To:, Cc: Hi, This is raja babu from chennai. My tikona client id is [protected] and recently raised ticket no for my issue is 1-[protected] to disconnect my connection. I do not have getting good response while taking call too customer care that why i writing this mail to you all to know about my concern. Last few days i have been issued with tikona is slowness issue and i have been called and reported on the same to customer care team but no proper response and still issue persisting. Could you please take a request to disconnect my connection and i do not want to continue my relationship after this bill cycle. Please note that if any additional payment if you asked after this bill cycle, i will not pay. It is totally frustrating and disappointed with your poor service. Thanks, Raja b Was this information helpful? | |||||
Dec 22, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Nov 15, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have checked and found that your account has been terminated as per your request. Post devices recovered from your premises, full and final settlement amount will be concluded. Regards, Tikona Care Verified Support Nov 21, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded, we request you to make payment of Rs. 2, 463.24/- at the earliest. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
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