[Resolved] Tikona — Mentally harassment done by tikona
V
Vineet20
from Noida, Uttar Pradesh
Address:
Ghaziabad, Uttar Pradesh, 201012
Website:
Tikona
I have requested to close my tikona services as they have very worst service and when my complaint is in process i called customer care and told him to give my final amount he told me the final amount said after that i dont have to pay any penny he also said that after few days your service will be automatically closed and so i started using it till i don't get new airtel connection after getting i stoped it totally after we days i received a call from tikona that my 200rs is balanced i said it was charged wrong and please specify how and why they told me that your connection is over and they have charged 50rs per GB. I told them after stopping my services at least you should notify me that i will be charged you have not said and notified me. Then they told pay otherwise they will take legal action i said i will pay but clear my doubt then they started giving 100rs panelaty every month and now they started calling me by saying that lawyer is calling and he start mentally harassed me he is threatening me i got too tensed even i got migrane problem as he daily harassed me and asked me to pay 1510 rs i said tell me give chance to talk to tikona person even i called them but no one responded. I am mentally disturbed by tikona and i request every one please never go for tikona. I told that lawyer to have a settlement as i am too mentally disturbed but he is not ready to listen to me nor anyone from tikona is ready to listen to me.
Anyone please help me.
Was this information helpful?
No (0)
Yes (0)
Sep 11, 2016
Complaint marked as Resolved
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2016
Tikona Digital Networks Customer Care's response Dear Mr. Panday,
Greetings from Tikona.
We have checked and found that your account has been terminated as per your request
Post devices recovered from your premises, full and final settlement amount will be concluded.
Regards,
Tikona Care
Verified Support
Aug 11, 2016
Tikona Digital Networks Customer Care's response Dear Mr. Pandey,
Greetings from Tikona,
We have checked and found your account has been terminated as per you request.
As Full & Final Settlement has been concluded no dues are pending for your account.
For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment