[Resolved] Tikona — Money refund | |
Hello, I am writing to bring your attention to a problem I am facing with Tikona internet/wifi service in Thane Esat. 3 months back I have applied for new wifi connection. Then Tikona's technician told us before to connect first pay 2500 Rs/-. Then Online I transferred 2500 to tikona. And after some time they provided me the connection. But same day I faced connection error issue. Then I informed the same to the Tikona's technician. Then they came and verified that, dut to network issue they cant provide us the service and they disconnected the net connection. And told me "Your money will be backl within 3 days as the issue is from Tikona's side". But after lots of follow ups regret to inform that I could not get my money back and I am very much frustrated with the way Tikona is handling customers. I would like to get my money as soon as possible. Below are details:- Address- A-703, Sai Tith Tikona's User name - [protected] ( Also they disconnected the very next day) Phone number - [protected] Thanks!! Subhashree Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Subhashree,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated and the devices have been recovered from your premises.
Post full and final settlement a refund amount of Rs 2303/- has been processed and refund cheque had already been delivered at your premises.
For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated and the devices have been recovered from your premises.
Post full and final settlement a refund amount of Rs 2303/- has been processed and refund cheque had already been delivered at your premises.
For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed May 19, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care