[Resolved] Tikona — My account still in active even I requested to deactivate

arunbarani777

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600115

My connection is still in active and being charged.

If you still want to not deactivate my account then I will consider that you are providing the internet service with FREE OF COST. I am clearly saying here that "I WILL NOT PAY ANY BILL AMOUNT HEREAFTER" even if you send bills.

I have raised many complaints against this cheater but they wont care about that and keep sending me the bills.

Also getting too many calls from their irritating customer care.

Was this information helpful?

No (0)

Yes (0)

Feb 26, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Arumugam,

Greetings from Tikona.

Your account disconnection request is in progress and your account will be terminated shortly.

Post termination the devices will be recovered from your premises and full and final amount will be concluded.

Regards
Tikona Care.

Verified Support

Mar 05, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Arumugam,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.