[Resolved]  Tikona — My consumer ID [protected]-- Mental harrasment, Callous attitutde, Now call back from customer care, No reply to my mail

Address:

Bangalore, Karnataka

I terminated my tikona connection in the Bangalore address on 2 feb 2014. I cleared the balance and your representative recovered the Device. I had all sorts of calls with the customer care to close the account. Still in may I paid the final settlement amount which was recovered based on the usage. Then still I got the calls from the Advocates from Delhi stating the account is pending. For which I paid the amount. Now again in September I am getting the same calls from advocate seeking the money. When I reached out to the customer care on 4 sept-2014 I got a mail stating to pay 1500 for the device which was already taken from my home in feb 2014. I had vacant the House in FEB 2014 i asked them to update my phone number and still they are calling the previous number and harrasing that indiviual. I am feeling the mental harrasment from your advocates who are not in control of you. I want to file a case in the consumer court and want tikona to bring all the recordings which happened 7 months back. I dont have any more time to face you all.