[Resolved]  Tikona — Need a resolution and Refund

Address:

Chennai, Tamil Nadu

Hello, I am writing this with so much of frustration after an very unpleasant experience with Tikona connection. Right from the first day I found it very hard to use it for more than 10 minutes continuously. After repeated calls and emails to Tikona customer service a service engineer attended so many days later and tried all possible ways to make it work. It paid off and the connection was live for few hours. Finally I gave up all hopes and bought another provider's internet connection. On the same day I requested for the termination of Tikona connection.IT IS A TOTAL WASTE OF MONEY( Rs.2300 ), TIME AND ENERGY FOR ME. YET I DID NOT FIGHT FOR THE REFUND. But today I see a bill from Tikona, this makes me feel that I am a fool. I request the consumer forum and Tikona team to terminate my account ( User Id : [protected] ) and refund the money I paid for the unused period of time. Thanks, Vinod [protected]