[Resolved]  Tikona — need disconnection and refund from tikona.

Address:	Bangalore, Karnataka, 560022
Website:	www.tikona.in

Hello sir,

I am pallavi singh, living in bangalore, working as a merchant in texport overseas pvt ltd.
I want to bring to your notice that i am highly annoyed & dissatisfied from this broadband.

" i took the prepaid wifi connection in the month of april in pune. I took the connection only for a month. As i shifted to bangalore (I got a job here) in the month of may, i did not used the wifi after that. And i have informed this thousand times to their illeterate customer representatives, that as i have moved to a new place, i no longer want to continue the service - so please disable the connection. I also wrote a mail to their customer care for disconnection.
But still i was getting thread calls and e-mails regarding bill payment.

And now after 5 months, today i got a call from delhi - high court, saying that a case has been registered against you for not paying tikona bill. And they terrified & harassed me that if you do not pay the bill right now, you will be arrested, send to jail & many more things...
So, forcefully i had to pay double amount to your broadband - for the service which i did not used only.

I am seriously annoyed, upset by their service & illeterate customer representatives, who do not understand the meaning of disconnection..

I want my money to be refunded & freedom from this horrible broadband connection. These people have really found a good trick - register a case against consumer, & forcefully we have to pay the amount.

Please look in to this matter.

User id: [protected]
Usage period: 07- april-17 to 06 - may-17

Thanks,
Pallavi singh