[Resolved] Tikona — Network connectivity

rob.in

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi
Website:	Tikona

Hi, I am a tikona customer and using it's service since Feb 2016. I have worst experience with tikona services. I have to connect tikona connection every hour, some times twice in an hour, some times in every 5 minutes. Now the situation goes at height of worst that I am not able to see login page since last 4 days. I raised a complain regarding the same but they are looking the issue only not resolving. I had to do some urgent bank transactions but I am helpless.

The worst thing with all this situation is, I am not able to talk with tikona executive. Once I call toll-free no. IVRS says that we are looking already your issue and the call get disconnect automatically.

Could anyone help or tell me some solution of this?

My name is: Robin
Customer ID: [protected]
complain ID: 1-[protected]

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Dec 3, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Kumar,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

Verified Support

Nov 01, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Kumar,

Greetings from Tikona,

Currently you are able to use services and there is no service issue for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care