[Resolved]  Tikona — Network issue & chitted company

Address:Faridabad, Haryana, 121003

This broadband company tikona is cheating customers only as i am using the services in a month only 10 to 12 days and other all days their network always dont work.

I am fade up now as according to my plan i could not consume my total gbs which they offer in plan but yes i am getting bills on time.

Even they dont have any helpdesk as their customer care not work properly even if you want to speak to their customer care executive you have to be in que to whole day even after you cant the same.

They guys are cheating customers only.
Very poor service provider is tikona broadband.

Please dont go for that if you are plan the same.

I just hate this kind of company.

With regards
Preeti agarwal
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Aug 28, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2016
Tikona Digital Networks Customer Care's response
Dear Preeti,

Greetings from Tikona.

Please be assured that your concern listed July 9, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Verified Support
Jul 15, 2016
Tikona Digital Networks Customer Care's response
Dear Preeti,

Greetings from Tikona.

With regards to your concern, we confirm your issue has been resolved. We are monitoring your account since last couple of days and confirm your Tikona services are working fine.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
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