[Resolved] Tikona — New connection | |||||
I have taken new conection of Tikona on 19th oct 2016. I wanted plan of 60 GB for Rs. 1000. But you have activated plan of 300 rs per month. then after conversation with customer care engineer, he told me to pay Rs. 650 for installation charges then only plan can be converted. so i paid 650 rs. and my plan was also changed. but according to your plan, there is no installation charges for 1000 plan. I request you to refund my Rs. 650. because from your side only you have activated 300 rs plan though i said about 1000 rs plan. I request you to see into this issue. Was this information helpful? | |||||
Nov 7, 2016 Complaint marked as Resolved credited extra 15 Gb to account. Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
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