Tikona — new connection still not installed after paying full payment

Address:

400081

Customer id - [protected]
Customer : hardik shah
Location : mulund east - mumbai 81

I have been promised to have the connection for the broadband today.
But due to government curfew restrictions it got postponed, i can understand this. But now vikas jaiswal an tikona personal is not picking up my calls. I only want the confirmation for future date that when it will be installed, so that i can give the tentative date to my manager.

I called him 10 times today but he did not answered my call he is even ignoring my whatspp messages.

This is the customer care you give to us. After receiving payment from customers you do not answer their calls.

Ridiculous customer care experience.

Hardik shah[protected]