[Resolved] Tikona — no action after request for closing account

amittanna

from Hyderabad, Telangana

Address:	Pune, Maharashtra, 411045
Website:	www.tikona.in/for-home/contact-us

I have raise closing request via mail and sending multiple remainder as well as contacted customer case of tikona too and spoke to tikona representative (Sima) but still there were no response from tikona team.
Below are the request generated in tikona system (Getting this request number in auto reply mails)
1) request : 1-[protected]
2) request : 1-[protected]
3) request :1-[protected] (Via telephonic call with sima)

My account details with tikona : [protected]

Kindly request you to please help me out as this company representative behave unprofessionally.

Request you to kindly resolve this problem asap.

Was this information helpful?

No (0)

Yes (0)

Jun 13, 2018

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.

Verified Support

Jun 16, 2018

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.