[Resolved] Tikona — No after sale service

Anitav

from Mumbai, Maharashtra

Address:	401107
Website:	Tikona.com

We are not able to connect not even single device to wi-fi network.. plus not getting any help from tikona customer care.. only blame game is going on.. tikona says there is issue in router and the router provider is saying there is issue from tikona.. nobody is ready to take responsibility.. we have Rs700.00 plan. But more than that we already spent only in phone calls calling these people...

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Dec 19, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKNOV13014 to your case.

Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Verified Support

Nov 15, 2016

Tikona Digital Networks Customer Care's response Gentle Reminder

Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Nov 13, 2016. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNOV13014 in the subject line.

Regards,
Tikona Care

Verified Support

Nov 16, 2016

Tikona Digital Networks Customer Care's response Final response

Dear Subscriber,

Greetings from Tikona.

We have not received your information. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care