Tikona — No Care After Sale Servivce | |||
I have a tikona Internet connection with 4MBPS speed. It worked fine for a couple of weeks from the installation date and after that the problem started. I never get the speed. All the time it keeps on dropping below 1MBPS and when we complain they always say it will be fixed in 8 hours. And when we wait for 8 hours they give us a next 8 hours wait. Everytime i check the connection I find that every 4th hop drops within network. I have complaint more than 200 times but there is no response from them. This time I have decided not to pay their bill. My User ID [protected] Contact Number [protected] Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Agrawal,
Greetings from Tikona.
With regards to your concern, we are unable to trace your account, hence we request you to provide your correct User Id or alternate mobile number.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we are unable to trace your account, hence we request you to provide your correct User Id or alternate mobile number.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jul 6, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care