Tikona — No connectivity for a month.

Address:	Mumbai City, Maharashtra, 600115
Website:	tikona.in

Hi, My account number [protected]. MY name is S. Seraj Ahmed. For the past one month there has been technical issues in Chennai, since the date of last billing[protected] to[protected]. There was no connectivity AT ALL. And that is your fault. Any sort of request for service was futile. Nobody turned up. By far, this is THE worst Internet Service Provider I have used, and I have used many. Everytime I call the customer care, autoreply was on saying that you are facing technical issues in my area. And inspite of all that, You have billed me Rs. 858.4. This is unacceptable (Find the attached). I will not pay you this amount as I have not used ANY data due to YOUR TECHNICAL ISSUES. I Demand full refund for the price of modem and tikona connection. I need reply from your authorities ASAP. I will pursue a case if left unattended. I hope you would not want to spoil what's left of your reputation. Thank You.