[Resolved]  Tikona — No connectivity/bill payment

Address:Chennai, Tamil Nadu, 600028
Website:Tikona digital networks

User ID [protected]
Sir, i have registered too many complaints and phone calls for taking regarding no connectivity, but every time they send a engineer and they will say simply we are having a access point and we will resolve in 24 hrs and they will close the complain has resolved and next day I'll start from first, this issue is going on more than 2 months no resolved at last I have changed to act broadband.when I'm having issue nobody called and now for bill paying they are calling many times daily and threatening me and speaking unwanted words to pay the bill of 1040.sir when I'm having problem no one called or resolved and now they are calling many times for bill, this is how they are treating customers, plz save me from this problem.i don't need tikona hereafter just cancel my line, for one day they gave me connectivity only for 2 to 4 hours and balance 20 hrs no connectivity, so I won't pay the full bill.i will pay only half bill and close my connection.please help they are threatening me, and some persons coming to my home and speaking like beating me, please save me and ban tikona for threatening customers, i can produce all the recordings I have spoked to executives.plz save me
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Apr 8, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Kumar,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, please contact us on our Customercare number[protected].

Regards,
Tikona Care.
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    +91 22 4062 9629 [Tech Support]
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    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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