Tikona — No internet connection. Also connection not relaible

Address:Chennai, Tamil Nadu, 6000044

I am frequently having service disruption in internet service. Whenever I raise a complaint, a 24 hours deadline is provided to resolve the issue. But my connectivity will l be lost again after a couple of days. Every time they will say some technical issue and service will be disrupted for hours. Not a reliable connection and cannot use internet for office use.
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU0151 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
I sent an email with the above reference number. Reply to the email only if the issue is resolved permanently. Yesterday too I had connectivity issue and this is not the first time i am having the problem with your connection.
Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on June 2, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU0151 in the subject line.

Regards,
Tikona Care
Dear Subscriber,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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