[Resolved]  Tikona — no internet connection

I have pledged to never buy any internet connection from tikona service connection. I have paid for a 6GB yearly plan and the interent just doesn't work every it stops working and we keep calling tikona customer care for some help. It seems like even the tikona staff don't know how to solve the problem they just come to see the device that they have installed and then they leave it's like this every day I can't even use the internet I hope that they do something about it and fix this issue.
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Jun 13, 2018
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
May 10, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care.
Verified Support
May 11, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on May 09, 2018. Kindly share your details with us for further assistance.

Regards,
Tikona Care.
Verified Support
May 12, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care.
Complaint comments 

Comments

When ever i am trying to login it is taking 10 to 20 minutes.Sometimes login is failing solve yhis problem as early as possible
Tikona Digital Networks Customer Care's response, May 10, 2018
Verified Support
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care.
Tikona Digital Networks Customer Care's response, May 11, 2018
Verified Support
Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on May 09, 2018. Kindly share your details with us for further assistance.

Regards,
Tikona Care.
Tikona Digital Networks Customer Care's response, May 12, 2018
Verified Support
Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care.

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    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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