[Resolved]  Tikona — no internet connection even payment has been made

Address:

Flat No 204/205, Aakashdeep Apaprtments Bldg C,, Ganesh Nagar Sr No 14, Next To Raj Hotel, Dhayari,, Pune, Maharashtra, 411041

Dear sir,
Whomever it may concern..
This is very disappointing that tikona is not serious to give me a internet connection and so to raise customer base
I have made the payment on 30th april 2019 ans expecting the connection with 24 hrs as expected and more prominently as promised. But still the date nobody from tikona is seems to be serious and concerned about the issue. Reason may be that payment has been made by customer so no issue we take our own time.
My wife is a professor in engineering college and she needs undisturbed internet for online activity for studying and to keep updated. But for last 6 days there is no internet connection.. And a very poor response from everyone executive involved in the process of providing internet..
Same was happened in last year also..
Please find attachments for your reference..
I expect the connection in next 12 hrs or refund with fine of 25 percent extra amount..
Thank you..
Rishikesh pangaonkar
[protected]
[protected]
Costumer id [protected]
[protected]@hotmail.com
[protected]@gmail.com