[Resolved] Tikona — No internet connection for last 12 days (Uid:[protected])

G Sen

from Bengaluru, Karnataka

Address:

700009

Hi, Following is my UserID: [protected]. I got my connection on 21/11/2015 and it worked only on that day. So, from 22/11/2015 my internet is not working and I found that it is not generating any IP address. I have logged so many complaint and it is not solved as of today. Their was a engineer visit on 02/12/2015 but nothing has happened. So, I request you that I need to withdraw/close my connection . Please, do the needful and get the money back to my account. Thanks, Gopal

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Aug 6, 2021

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

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Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Gopal,

Greetings from Tikona.

Please be assured that your concern listed Dec 05, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Sen,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care