[Resolved]  Tikona — no internet connectivity

Address:401303, Thane, Maharashtra, 401303

This is to bring your notice that my internet is not working since almost 1 week, have complained several times on tikona app and also spoke to customer care team . They kept on saying that engineer is assigned and contact number was provided. Have called almost 50 calls and messages to services engineer, however he did not bother to call back to answered my called. Even complained same to call center but not once o received any call from customer care or any other team to check on my request and later I get a sms from tikona starting that they tikona is unable to get my appointment hence they will close this complain even without knowing if complained is resolved or not .

My consumer ID : .[protected]
Was this information helpful?
No (0)
Yes (0)
Sep 21, 2019
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2019
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information