Tikona — no internet for the past 4 days at this crucial coronavirus moment

Address:

Shantinagar, Mira road east, Mumbai City, Maharashtra, 401107

This is to inform that tikona has the worst service and worst connection. I tried calling there customer services for the past 4 days, no response, no call back nothing. Because of coronavirus work from has become mandatory and internet is crucial for it to happen. But tikona has managed to disappoint me at this bad times too. And the worst part is that its not even a month i got there connection. I would like tikona to disconnect my internet and issue my refund asap