Tikona — no internet from last 15 days

Dear sir/ma’am,

I am reaching to all of you after struggling so much with reaching to the customer care team from last 15 days.

We have taken tikona in march and paid for 6 months because the plan is such that there is no other way than going for less months.

It was working on and off till last 15 days and it stopped working suddenly. I have put so many complaints and till now it is not resolved.

The person who installed it tried to help once but stopped picking our calls anymore. His contact is
[protected]

I have put up a complaint on twitter and consumer forum as well.

Please take your wifi and refund or money. Other providers are installing the wifi in lockdown as well.

We are fed up in the lockdown and won’t recommend it to anyone.

User id - [protected]
Registered phone no[protected]
Registered name - deepak sharma

I request to rectify it asap.

Thanks
Khanjan bhardwaj sharma
[protected]