Tikona — No Internet & no refund

Address:

Delhi, Asha park

From: herminder bedi
Date: sun, jun 14, 2020 at 4:09 pm
Subject: fwd: ban :[protected] & [protected] _ reference no is 1-[protected] — frequent network disconnect issue — consumer court grievance number # 2038553
To:,,,,,

[protected]@tikona,

I got a call from your technician named deepak [protected]. He said, issue could not be resolved today as there is no technician available to visit. Then i called saurabh [protected], he said every home user is complaining for no connection. If you will not provide services then why not every home user will complain. Enough is enough. Several days has gone & no permanent solution has been provided.

I am paying for 60mbps however only half of speed was coming
Connection was frequent disconnected
No one picked the call
Poor response
Several executives said they left tikona
Few said if not working then disconnect the connection but do not call again & again.
Frequent connection disconnection issues were reported 2 month back however no permanent solution was provided.
Now i am ordering new connection & need my refund. If you will not pay easily then in consumer court i will get the amount with compensation.

Thanks & regards
Herminder singh bedi