Tikona — No internet/slow internet | |||||
I have been using Tikona broadband from last 2 years and never been satisfied with their Internet service. The Internet speed was fine initially but after few month of proper service, I never got constant and agreed internet speed. Because of nature of my work, i was not using Internet often. But now I have to use it daily and I am facing lots of issues with Internet connection. Connection disconnects often. Roughly after every 15 mins connection disconnects. Do not get speed as per plan. Its very slow over WIFI and okay through LAN cable. I have 2 mbps plan but never get that much speed using WIFI and LAN both. I have complaint twice about slow internet speed but did not get satisfactory answer and solution. This is my last complaint and if do not get satisfactory solutions to my problem I have to switch my service provider. Was this information helpful? | |||||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Mr. Bhat,
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKDE3173 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care