Tikona — No network connectivity and unethical behaviour | |||||
Network Connectivity is None for last one week[protected] to[protected] I am a consumer of Tikona Digital Networks for the last one month and i have paid money for 3 months but after one month i.e.[protected] they have not given internet at all. i made several phone calls but no action was taken only false hopes were given. my entire job is based on writing and mailing so without internet i was unable to do so. i have lost nearly Rs 3000/- from my salary because of such pathetic service. I made more than 10 phone calls on their online help-desk but all of them didn't help and made false promises and the situation has frustrated me . their customer service number is[protected]. when i called several time and went harsh on them the assigned me an engineer yesterday who didn't came at the assigned time moreover his phone number was switched off the entire day. his number is [protected]. I'm very disappointed with their service and want the connection to be removed and refund to be granted. Please help me to cope with the problem and i have a lot of expectations from you as you are my last resource. Regards Was this information helpful? | |||||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear Aamir,
This is a gentle reminder to follow-up on your concern listed on May 29, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMY3425 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on May 29, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMY3425 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMY3425 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care