[Resolved] Tikona — No network connectivity from 11th of may in electronic city phase 1

aparna pagadala

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560100
Website:	tikona digital networks

Hi.

I have been complaining that there is no service provided by tikona from 11th of may. I called multiple times and they say that in electronic city phase 1, bengaluru.. There is network outage due to a problem in tower etc. Its been more than 6days the problem persists and no action plan yet. My user id
Is [protected].

Regards,
Aparna. Pagadala

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Jul 18, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

May 18, 2017

Tikona Digital Networks Customer Care's response Dear Ms. Pagadala,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care.

May 18, 2017

Updated by aparna pagadala I have been listening to this same recorded answer from your side. I will not pay for the days where service was not up.

Verified Support

Jun 17, 2017

Tikona Digital Networks Customer Care's response Dear Ms. Pagadala,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.

Currently you are able to access uninterrupted services and no issue is observed in the backend.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care