[Resolved]  Tikona — No one from tikona helping me || [protected] & [protected]

Address:700100

This is really frustrating to been a customer of Tikona.
The worst company ever seen.

Already dropped couple of mails regarding closing of my Tikona Broadband connection but no action taken yet.
Only the people from recovery team are harassing me.
Why the tower was removed from my area without any intimation that affected my business badly.
On top of that I am getting call's from Tikona collection department as I am a criminal or defaulter.

Multiple time called Tikona care support centre the call remains in queue for hours and then getting dis-connected.
No one is there to help me on how to resolve this issue and get rid of a nonsense company like Tikona.

By my effort submitted the CPE and modem to Mr. Siddartha (Tikona partner representative) and want to know the full and final amount I need to pay to get the NOC and get rid of Tikona.

Below are the two accounts running:

[protected]--- Final amount need to pay.

[protected]--- not used this connection from last 6 months still getting the bills regularly, please confirm the exact amount need to pay.

Kindly contact me @ [protected] to close this as soon as possible.
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Aug 5, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Feb 09, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Jahangir,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

Post full and final calculation, you are liable to pay outstanding amount of Rs. 943.83/- .

To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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