[Resolved]  Tikona — No proper net & no proper customer service

Address:500011

As i got new internet form Tikona Digital Networks.but past 2 weeks i am facing low net speed .so i have contacted the customer care for the same issue.But non of their service men cleared the problem. Other issue was that i have paid the bill amout of Rupess:600 for the tikona person on 11/01/2016 around 10:00.But still not updated the bill in the system. Now i am getting the message to pay the bill.I have contacted the customer care but no one resolves or concerned about the problem. So request the concerned person to take necessary action on Tikona Digital Networks and their customer care section .so their are no other person faces the problem by taking the tikona internet
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Krishnan,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJA1941 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Krishnan,

This is a gentle reminder to follow-up on your concern listed on Jan 18, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJA1941 in the subject line.

Regards,
Tikona Care
Dear Krishnan,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5783
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information