[Resolved] Tikona — No refund after unsuccessful installation | |
The issue that I have experienced was: I requested a new broadband connection from tikona. sales executive asked me to pay before installation so I paid INR 6719 for a plan for 6 months. On Jun 24 their engineer visited my place and said location is not feasible. Since then I have written several mails to customer care as well as tikona's refund handle. There have been no response at all from them. Sales executive is also not helping. Ref number for complaints made via emails are:- 1-[protected] 1-[protected] 1-[protected] 1-[protected] 1-[protected] 1-[protected] It occurred on: 24/07/2020 Was this information helpful? | |
Aug 27, 2020 Complaint marked as Resolved No follow ups by company however I mailed to nodal officer of tikona, appelete authority, and trai customer redressal.
I got refund in 3 days after that mail. Following are the Email addresses .
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected] Tikona Digital Networks customer support has been notified about the posted complaint. | |
1 Comment | |
Comments
I'll definitely do that. But why can't your team reach to me . I have provided the details here too.
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