[Resolved]  Tikona — No replayment of security deposit and noc

Address:	560066
Website:	www.tikona.in

Due poor service and assistance i disconnected internet connection. Internet was continuously unavailable/low speed through out month, so i requested customer service for waiver, and they are not ready to waive 1 month charge instead reduced 100 rs. It was not acceptable and request for the termination.

After few days one of the executive come to home and explained that due to some backed issues signal was week and now it ready and request us to pay the bills. But we are not ready to pay.. He suggested not to pay, if you can take a new connection with another id card. We took another connection and it was reliable for 2 months and again shows the speed issues.

I used to get bills from tikona every month with extra 100 rs, i mailed to customer care many times, but no replay.

Last week tikona advocate called me (His mob : [protected]) asked me to pay the pending amount + 1500 and i paid the same. He said tikona will send 1500 check + noc with in 3 working days.. Now its 3 weeks and no response and that advocate is not attending the phone.

Kindly request to take necessary action on this query and below providing details,

Service id : [protected]
Transaction id : [protected]tpc[protected]

Please let me know if required and further details