Tikona — No resolution even after repeated complaints and ignorance from company

Address:Mumbai City, Maharashtra, 208024

From past two months I have been facing issue with my internet connection.I get versy slow speed or no connection at all. I have called company repeatedly but no solution. They take complains but there is no solution to it. I was recently provided with a complaint number which was 1-[protected]. I provided with my alternate contact number but they failed to note it and instead sent me a mail saying that they unable to reach me. On my call I got to know that complaint has been closed without my knowledge. When asked to transfer mt call to senior they say that they are busy and this has happened more than once.
My client id with tikona is [protected]
Name:- Anirudh Jain
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Anirudh,

Greetings from Tikona.

Please be assured that your concern listed Jan 23, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Jain,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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