[Resolved]  Tikona — no resolution since 6 months

Address:Thane, Maharashtra, 401208
Website:www.tikona.in

I have been facing the intermitent connectivity issue along with the latency, the issue is happening almost every day, and i have raised complaint almost daily, someone can see the history of my complaints. But tikona didn't bothered to resolve the issue, every time you have to call again to explain the problem to the new person, several time engineer visit happened and not action was taken against resolution of my complaints.
Some associate from tikona were not ready to listen my problem and disconnected my call and most of the associates are fake and given fake commitment that we are with and you issue will be resolved, we are monitoring your connection, you will get call from the our advanced technical team, due to several interruption and disruption in the internet it was not resolved.
I have received the world's pathetic services from the tikona. No body to ready to support and i am still struggling to get the connection even after paying my bills on time, several times they told me for teh waiver and no waiver had been given to me.

Your very sad customer.
Sumit
[protected] (Tikon id)
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Nov 10, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Taneja,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care.
Verified Support
Oct 05, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Taneja,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.

Currently you are able to access uninterrupted services and no issue is observed in the backend.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
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