Tikona — no response from Installation team | |||
I had requested tikona connection & the service team installed connection next day night. But, during trail the net speed was not as expected (very slow), the guy who came Installation said will come next day to complete the process. I am calling that person & his lead many times but no response. The problem continues past one week. I never faced such a case in my life. I didn't expect this from Tikona. Very very very poor custtomer service. Was this information helpful? | |||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on Jun 20, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU2528 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Jun 20, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU2528 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU2528 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care