Tikona — No response from tikona customer care. Very very very worst service provider. It's better to say cheater

Address:

Bangalore, Karnataka

We have raised complaint to disconnect tikona service on may6th . We got verification call the same day. They promised they will disconnect the call within 15 days as per company policy. But till may 21st nothing happened. When we called back again they have answered without any responsibility that old request was cancelled. Who are they to cancel our request without even intimating customers. Again they took fresh complaint on May 21st. We have mail proof for the same. Today is June 2nd till today no one came to cancel the connection. But we got bill for whole month even though we have raised complaint for cancellation of service and even though we didn't use the service. This is totally rubbish and ridiculous. We are trying to call tikona customer care, but they are simply transferring our call to unattended list which by default says expected wait time as 4 minutes and gets ended automatically, . We have tried more than 50 times every time wasting more than 10 minutes . Is tikona going to bare the calls we have made with their customer care. Tikona user id is [protected]. We are not going to pay the bill for May month since we have aleardy raised the complaint for cancellation and we have not used also.